Why would a cat actually drink more from a fountain?
Cats evolved as desert hunters that avoided still water in nature, so moving water triggers a more reliable drinking response — many cats will drink eagerly from a running source but ignore a full bowl. Consistent hydration matters especially for kidney health in older cats.
How long does the battery last, and how do I charge it?
The built-in 4000mAh battery runs up to 60 days on a single charge in sensor mode. Recharge via the included USB-C cable in about 5–6 hours. You can also keep it plugged in for continuous 24-hour circulation.
What are the three water modes, and when should I use each?
Motion mode dispenses water when your cat comes within about 2.6 ft (31 in) — the most battery-efficient and often the mode cats respond to best. Timed mode releases water every 30 minutes. Continuous mode (while plugged in) circulates water 24/7, ideal for multi-cat homes or hot weather.
How often should I change the filter?
Replace the activated-carbon filter every 3–4 weeks for the cleanest water. Rinse a new filter under running water for 1–2 minutes before first use. Compatible replacement filters: PT005 (6-pack).
What does the LED light mean?
The LED is a water-level indicator: blue means there's plenty of water, red means the level is low and it's time to refill — so you never have to guess or peek inside, and the pump won't run dry.
Not the right fit for your pet? Send it back within 30 days for a full refund — no hassle. We ship from U.S. warehouses in California, New Jersey & Georgia, so most orders arrive in 5–7 business days.
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